Customer care
At Worcester we understand how important our customers are and take our responsibility to provide the best possible service to you very seriously.
For instance, we offer a dedicated contact centre, based at our headquarters in Worcester. If you have any questions about your boiler, solar system or ground source heat pump or need a service engineer, our dedicated team are on hand to give you all the advice you need.
With over 360 service engineers working solely for Worcester, Bosch Group we can guarantee that someone will be able to help you in the fastest possible time.
The customer service call centre has flexible operating times, we are open:
Monday-Friday from 7am-8pm
Saturday from 8am-5pm
Sunday from 9am-12pm
For extended warranty options, please follow the link below: